Delivery Policy

Processing Times

All orders are carefully prepared and packaged by hand.

Ready-to-ship items are typically dispatched within 1–3 working days.Made-to-order items require additional production time. Estimated lead times are provided within the product description.

You will receive a confirmation email once your order has been dispatched.

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UK Delivery

Orders are shipped via Royal Mail.

Standard Delivery

Royal Mail Tracked 48

Fully tracked serviceDelivery aim of 2–3 working days after dispatchDelivery confirmation and photo on delivery

Express Delivery

Royal Mail Tracked 24

Fully tracked serviceNext working day delivery aim after dispatchDelivery confirmation and photo on delivery

Please note that delivery timeframes are estimates provided by Royal Mail and cannot be guaranteed.

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International Delivery

International orders are shipped using Royal Mail International services.

Delivery times vary depending on destination and local customs processing.

Customers are responsible for any customs duties, import taxes, VAT, or additional fees charged by their country.

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Tracking Information

Once your order has been dispatched, you will receive a tracking number by email.

Tracking can be viewed through Royal Mail’s tracking service. Orders sent via Royal Mail Tracked services include delivery confirmation and proof of delivery.

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Lost or Delayed Parcels

While most orders arrive within the expected delivery timeframe, delays can occasionally occur.

If your parcel has not arrived within 10 working days of the estimated delivery date, please contact me and I will be happy to assist in locating your order..